Shipping policy

Shipping Policy

At Savoreux, every order is handled with intention. From careful packaging to reliable delivery partners, our goal is to ensure your Savoreux experience arrives beautifully and on time.

Order Processing Time

All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email.

Once your order has shipped, you will receive a shipping confirmation email with tracking information.

During peak seasons, holidays, or promotional periods, processing times may be slightly extended. We appreciate your patience during these moments.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times vary based on your location and selected shipping method, but most orders arrive within:

• United States: 3–7 business days after shipment

Please note that delivery times are estimates and not guaranteed.

Shipping Destinations

We currently ship to:

• United States for $10 flat rate

• Canada or $30 flat rate

If your country is not available at checkout, please contact us at orders@savoreux.com and we’ll do our best to assist.

Order Tracking

Once your order ships, you will receive a tracking number via email. Please allow up to 24 hours for tracking information to update.

If you have not received your tracking details within 48 hours of shipment confirmation, please reach out to our support team.

Shipping Delays

While we strive for timely delivery, Savoreux is not responsible for shipping delays caused by:

• Carrier delays

• Weather conditions

• Customs clearance

• Incorrect or incomplete shipping addresses

If a package is delayed, we’re happy to assist in locating your order and communicating with the carrier on your behalf.

Incorrect Addresses

Please ensure your shipping address is entered correctly at checkout.

Savoreux is not responsible for orders shipped to incorrectly provided addresses. If an order is returned to us due to an address error, reshipping fees may apply.

Lost or Stolen Packages

Savoreux is not responsible for packages marked as “Delivered” by the carrier but reported as missing or stolen.

If you believe your package is lost, please contact us and we will do our best to support you in filing a claim with the carrier.

Damaged Orders

If your order arrives damaged, please contact us within 7 days of delivery with:

• Your order number

• Photos of the damaged item and packaging

We will evaluate the issue and work toward a resolution as quickly as possible.

International Orders & Customs

For international shipments, customers are responsible for any customs duties, taxes, or fees imposed by the destination country.

Customs processing times vary and may affect delivery estimates.

Questions or Support

If you have any questions about shipping, delivery, or your order status, please contact us:

Email: orders@savoreux.com

Savoreux Shipping Promise

Every Savoreux order is prepared with care because how it arrives matters just as much as what’s inside.